Case Study: Be More Online Hosting for The Dubai Weekly

Client: The Dubai Weekly
Industry: Media & Publishing.

Service Provided: Complete Hosting, Onboarding, Hosting Setup, Email Configuration, and Website Management

Client Background

The Dubai Weekly is an online publication covering the latest news, events, and developments in Dubai and the surrounding regions. With a growing readership and increased demand for up-to-date content, The Dubai Weekly needed a reliable and scalable hosting partner that could manage their website efficiently while ensuring robust security and optimal performance.

Challenge

Before partnering with Be More Online, The Dubai Weekly experienced several technical challenges, including:

• Slow load times: The existing hosting setup couldn’t handle traffic spikes, leading to slow website load times, which affected user experience.
• Downtime issues: The website frequently experienced outages, resulting in lost readership and credibility.
• Limited scalability: As The Dubai Weekly’s readership grew, the previous hosting provider was unable to scale efficiently.
• Inadequate support: Technical support from their previous host was limited and unresponsive, making it difficult for the publication to address urgent technical issues.

The Dubai Weekly needed a hosting partner that would not only offer robust infrastructure but also provide ongoing support, website management, and secure data handling.

Solution Provided by Be More Online

Be More Online, a full-service hosting company, stepped in to provide a complete hosting solution for The Dubai Weekly. The solution included the following key components:

1. Comprehensive Onboarding

Be More Online provided a seamless onboarding experience for The Dubai Weekly, ensuring that the transition from their old host to the new platform was smooth and without downtime. This process involved:

• Consultation: A detailed consultation to understand The Dubai Weekly’s technical needs, traffic patterns, and website architecture.
• Data Migration Plan: An effective data migration plan was created to avoid data loss or disruption. The migration was done during low-traffic hours, ensuring uninterrupted service.
• Custom Setup: Based on their requirements, Be More Online customized the hosting environment to ensure optimal performance, with dedicated server resources to accommodate high traffic.

2. Hosting Setup

The hosting setup provided by Be More Online was designed to handle the high traffic and content-heavy nature of The Dubai Weekly’s website. Key features included:

• Cloud-based VPS Hosting: The Dubai Weekly was set up on a Virtual Private Server (VPS) with dedicated resources, ensuring reliable uptime, faster page loads, and enhanced security.
• Load Balancing & Traffic Management: A load balancer was implemented to distribute traffic evenly across servers, preventing any one server from becoming overwhelmed during traffic spikes.
• Daily Backups: Automated daily backups were scheduled to safeguard the website’s content and ensure quick recovery in case of any technical issues.

3. Email Setup & Configuration

The Dubai Weekly required a robust email solution for its growing editorial and marketing teams. Be More Online provided:

• Custom Domain Emails: Be More Online set up a professional email system with The Dubai Weekly’s domain name, ensuring all team members had branded email addresses (e.g., [name]@thedubaiweekly.com).
• Spam Protection: Advanced spam protection was implemented to ensure that emails remained secure and free from unwanted or malicious content.
• Email Server Configuration: The email system was set up using Be More Online’s secure servers, ensuring reliability and seamless email communication for the team.

4. Website Management

In addition to providing hosting, Be More Online offered ongoing website management services for The Dubai Weekly. This included:

• Monitoring and Maintenance: Be More Online actively monitored the website’s performance and security. Any potential issues were detected and resolved before they impacted users.
• Security Patches and Updates: Regular software updates, including WordPress core updates (as The Dubai Weekly was powered by WordPress), plugin updates, and security patches, were handled by Be More Online to keep the website secure.
• Content Delivery Network (CDN): A CDN was integrated to ensure faster content delivery, improving load times for global users accessing The Dubai Weekly’s site.

5. Ongoing Support and Optimization

Be More Online provided The Dubai Weekly with 24/7 support and ongoing optimization services, which were crucial in ensuring smooth operations. Key aspects included:

• Real-Time Analytics: Access to real-time analytics helped The Dubai Weekly monitor traffic spikes, visitor behavior, and performance metrics, allowing them to make informed decisions about content and marketing strategies.
• Traffic Surge Management: During peak news cycles or major events, Be More Online ensured that The Dubai Weekly’s servers could handle sudden surges in traffic without any performance degradation.
• SEO Optimization Support: The hosting setup was optimized for SEO, ensuring that The Dubai Weekly’s website ranked well on search engines, which led to an increase in organic traffic.

Results Achieved

Since moving to Be More Online’s hosting platform, The Dubai Weekly has seen significant improvements in both site performance and user experience:

• Uptime: The Dubai Weekly now enjoys 99.99% uptime, ensuring that readers can access content around the clock without interruption.
• Speed: The website’s loading times improved by 40%, reducing bounce rates and enhancing user engagement.
• Scalability: The hosting infrastructure provided by Be More Online can now handle up to 50% more traffic, enabling the publication to grow without concerns about technical limitations.
• Support: With 24/7 customer support, The Dubai Weekly is now able to resolve technical issues quickly, minimizing downtime and operational disruptions.

Conclusion

Be More Online successfully provided The Dubai Weekly with a comprehensive, managed hosting solution tailored to their specific needs. By focusing on high performance, security, and ongoing optimization, Be More Online enabled The Dubai Weekly to focus on what they do best – delivering timely, relevant news to their readers without worrying about technical roadblocks.

This case demonstrates Be More Online’s ability to not only provide high-quality hosting solutions but also serve as a strategic partner for growing digital businesses in the media industry.